kikra Responsible Gaming
In Your Control
Stay safe while having fun — use kikra's responsible betting tools to set limits, take breaks, and build healthy gaming habits.
Gaming
Why Is Responsible Gaming Important?
Online betting and casino games are a popular form of entertainment. But like any form of entertainment, enjoying it properly means maintaining limits and putting your wellbeing first. kikra believes that responsible gaming is the key to a genuinely enjoyable experience.
Our platform gives you deposit limit controls, a self-exclusion option, a time-out feature, and 24/7 Bengali-language support — all designed to keep you in control at all times. At kikra, responsible gaming is not just a policy — it is our commitment.
For those aged 21 and above only
Age Restriction and Verification Process
To create an account and play on kikra, you must be at least 21 years old. This is not just a rule — it is our commitment to protecting minors.
At registration, we verify age through a National ID (NID) or passport. If an account is found to belong to a minor, it will be suspended immediately and any deposited funds will be returned.
- Providing accurate information for age verification is mandatory
- Opening an account for a minor is strictly prohibited
- Do not allow underage members of your household to use your account
- Keep your login credentials secure and private
Our Responsible Gaming Tools
kikra gives you full control — set your own time and spending limits yourself.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, reducing it takes effect immediately; increasing it is subject to a 24-hour delay.
Loss Limit
Decide in advance the maximum amount you can lose within a set period. Once the limit is reached, the system will automatically stop your betting.
Time-Out
Take a temporary break ranging from 1 day to 6 weeks. During this period, you will not be able to log in to your account or place any bets.
Self-Exclusion
For long-term protection, keep your account closed for 6 months or permanently. While self-exclusion is active, no new account can be opened.
Session Reminder
Receive reminders at set intervals showing how long you have been playing. This helps you track your time and take breaks.
Transaction History
View your complete betting and transaction history at any time. Review your spending patterns and make informed decisions.
Transaction Limits
As part of responsible betting, we maintain the following transaction limits.
| Transaction Type | Minimum Amount | Payment Methods | Processing Time |
|---|---|---|---|
| Deposit | ৳500 | bKash, Nagad, Rocket, Upay, Bank Transfer | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket, Upay, Bank Transfer | Within 1 hour |
| Welcome Bonus | 200% bonus on first deposit, up to ৳5,000. Wagering requirement is 20x. | ||
Warning Signs of Problem Gambling
If any of the following signs apply to you, it is time to seek help.
- A tendency to bet more to try to recover lost money ("chasing losses")
- Wanting to stop playing but being unable to do so
- Taking time away from family, friends, or work for betting
- Borrowing money or breaking into savings to cover betting expenses
- Hiding your betting activity from loved ones or lying about it
- Feeling anxious, irritable, or restless when unable to bet
- Consistently spending more than your set budget
- Using betting as a way to escape stress or problems
Assess Yourself
Ask yourself the following questions to review your betting habits.
Am I playing responsibly?
How to Activate Protection Tools
Set up your responsible gaming tools in just a few steps and enjoy safe entertainment.
Log in to your account
Log in to your kikra account and click on your profile icon in the top right corner.
Go to "Responsible Gaming" settings
From the menu, select the "Responsible Gaming" option.
Choose your preferred tools
Select from deposit limit, time-out, self-exclusion, or session reminder — based on what you need.
Set your limits
Enter your preferred limit or duration and confirm. Some changes will take effect immediately.
Save your confirmation
A confirmation message will be sent to your email. Save it — you may need to show it to support if required.
Contact Us for Support
You are not alone. kikra's dedicated support team is always by your side.
Live Chat
Get instant assistance in Bengali, 24/7. Our trained support agents are ready to handle any concern you have with full confidentiality.
Email Support
For detailed help, write to us at: [email protected] — we respond promptly and keep your information completely private.
Self-Exclusion Request
Apply for self-exclusion directly via live chat or email. We will secure your account without delay.
The Golden Rules of Healthy Betting
Play within your entertainment budget only
Set aside a separate entertainment budget each month and never use household or emergency funds for betting.
Respect your time limits
Decide in advance how long you will play. When the time is up, stop — whether you are winning or losing.
Do not play when your judgment is impaired
Avoid betting when you have been drinking, are overly tired, or are under mental stress.
Losing is normal
Remember, winning and losing are both part of casino and betting. There is no guarantee of winning.
Play responsibly, stay happy
Enjoy cricket, slots, and more on our safe platform — always within your own limits.